Sherwood Hosting Support Ticket System

Please fill in the form below to open a new ticket.    This will alert our tech support staff to look into your issue.
    After you submit your ticket, you will be given a web link to click on to view the progress
    of your issue (even if your email is the problem or if you're blocked).
    Emails will also be sent in parallel to notify you of further communications.
The more information you can give us, the better we'll be able to resolve your issue.     *(Required information)

Issue/Problem Category:

Your Hosting Acct Domain Name:

*
(This is your web address for your account with us, usually your .COM name)

Your Name:

Your Email Address:

Alternate Email Address:

MUST BE A VALID EMAIL ADDRESS
(If you're having problems receiving messages,
please supply an alternate where we can contact you)

(optional) Telephone:

Ext

Subject/Topic/Issue Title:

*
(Email, web page, cpanel password, domain name, access blocked, etc.)

I think I'm blocked
(the banner at the bottom is red)

Yes No please unblock me!

FOR EMAIL ISSUES . . .
How do you read email? e.g., Outlook, Eudora, MacMail, WebMail (Horde, Squirrel,RoundCube), Mail2Web
Which email address is affected?
Can you SEND messages?	Yes No
Can you RECEIVE messages?	Yes No
Does your WebMail interface work?	Yes No (WebMail is the mailreader interface using a web browser: www.MyDomain.com/webmail )

Detailed Message/Question:

	YOUR INTERNET CONNECTION (ISP) IP ADDRESS: 38.107.179.239
(Access can be blocked due to multiple forgotten/failed password for login attempts is the most common support issue.)